Shipping Policy – TrendLoom

Welcome to TrendLoom! We create custom print-on-demand clothing made especially for you. Please read our shipping policy carefully before placing an order.

Processing Time

• All products are made to order.
• Orders are usually processed within 2–5 business days.
• During holidays, sales, or high-demand periods, processing may take slightly longer.

Shipping Time

Estimated delivery times after dispatch:

• India: 4–10 business days
• International Orders: 7–21 business days

Delivery times may vary depending on your location, customs clearance, and courier services.

Shipping Charges

• Shipping charges are calculated at checkout based on your location and order size.
• Free shipping promotions may be available during special offers.

Order Tracking

Once your order is shipped, you will receive:

• A shipping confirmation email
• Tracking details (if available)

Please allow up to 24 hours for tracking information to update.

Delays

TrendLoom is not responsible for delays caused by:

• Courier companies
• Weather conditions
• Customs clearance
• Incorrect shipping addresses provided by customers

Incorrect Address

Please ensure your shipping address is correct before placing your order.

If an order is returned due to an incorrect address:

• Customers may need to pay additional shipping charges for reshipment.

Lost or Damaged Packages

If your package arrives damaged or is lost in transit:

• Contact us within 7 days of delivery or expected delivery date.
• Include your order number and photos (if damaged).

We will work with the shipping carrier to resolve the issue.

International Customs & Duties

For international orders:

• Customs duties, taxes, or import fees may apply.
• These charges are the responsibility of the customer.

Contact Us

For any shipping-related questions, contact us at:

Email: support@trendloom.com
Store: TrendLoom

Thank you for shopping with TrendLoom!